Your information is important to you and we will at all times respect this fact. We will never share, sell or otherwise publicise your personal information other than as detailed below.
What information we collect
We collect information when you enter your details on purchasing or signing up to a product or service or contact us for more information. This information may include (but is not limited to) your name, title, job title, email address, company name, billing address, debit or credit card details, banking details and other payment information details.
How we use your information
We use the information you provide to: process your order and deliver the products or services you have purchased, contact you or assist you with any product or service enquiries, improve the content and functionality of our Websites or services, investigate any complaints you may raise with 4KBW, assist us with crime and fraud prevention such as to check your identity, and for internal 4KBW research purposes.
We may disclose your information to: our payment processing partners to process your payment, credit reference agencies and fraud prevention agencies, relevant public authorities or law enforcement agencies, and where required by law, regulation, legal proceedings or in response to a valid, legally compliant request by a competent authority.
Any personal data you submit will be retained by 4KBW for as long as you use the service and systems provided by 4KBW or is otherwise required by law.
Should 4KBW or any of its divisions be acquired by or merged with another company we retain the right to transfer your data to the new Company but, 4KBW will inform you of the transfer.
Blogs and shared conversation areas
You are welcome to comment on our blogs and use shared conversation areas on our Websites for support comments and queries, or to share your thoughts and ideas. The intention of these services is to enable you to communicate freely with other people within 4KBW or amongst the user community. By making any such entries you accept that they will be viewed by other users and therefore any information you put in them will be shared freely. You also agree to abide by our Terms and Conditions and not post any threatening, offensive, abusive, defamatory, libellous, illegal or inappropriate content and be subject to any moderation that 4KBW deem appropriate. You also acknowledge that 4KBW may remove any of your comments or postings at any time.
4KBW uses third-parties to supply hosting services, payment services and other technologies in providing our products and services to you. 4KBW owns the software, databases, and all rights to the 4KBW applications, whilst you retain all rights to your data.
By using our Websites and our services, you agree that any information you supply to 4KBW may travel over the internet. All such communications use a secure SSL channel to help maintain the privacy of your data.
All personal data is stored securely in accordance with best practice security principles in accordance with the Data Protection Act 1998.
A cookie is a small amount of data that may be stored on your computer’s hard disk as a result of browsing to a Web site.